# New Relic Unveils Agentic AI Platform with OTel Integration
New Relic, a leader in intelligent observability, has launched its Agentic AI Platform designed to empower enterprises in building, deploying, and managing AI agents for proactive data monitoring and issue resolution. Announced on Tuesday, the platform integrates seamlessly with OpenTelemetry (OTel) tools, addressing key challenges in observability and accelerating AI adoption across complex software environments.[1][4]
Revolutionizing Observability with No-Code AI Agents
The New Relic Agentic Platform offers a no-code interface that enables enterprises to assemble data observability AI agents capable of monitoring systems, detecting bugs, and preventing disruptions before they impact products. Users can deploy pre-built agents or manage existing bots, with built-in support for the model context protocol (MCP) to connect AI applications to external data sources.[1] Brian Emerson, New Relic's chief product officer, emphasized that the platform complements other tools rather than replacing them, focusing specifically on observability needs for AI agents.[1]
Complementing this, New Relic's innovations include the SRE Agent, an always-on AI teammate that performs full-stack diagnostics, root cause analysis, and incident triage using deterministic analytics and generative AI capabilities. This shifts teams from reactive firefighting to proactive operations, with users reporting up to 25% faster incident resolution times.[4] The platform's agentic integrations facilitate bi-directional conversations between AI agents, enabling self-healing systems and real-time insights directly in workflows like GitHub Copilot.[5]
Seamless OpenTelemetry Integration for Unified Data Management
A major highlight is the enhanced OTel support in New Relic's application performance monitoring (APM) agents, allowing enterprises to manage OTel data streams alongside other sources in a single platform. This resolves previous fragmentation issues that hindered OTel adoption, with Nic Benders, New Relic's chief technology strategist, noting the burden of running OTel collectors independently—"Just send your OTel data to us."[1][3]
The APM + OTel UI Convergence intelligently normalizes OTel data to New Relic's semantic conventions without altering the original, enabling features like entity synthesis (requiring attributes such as `service.name`) and instance breakdowns for performance analysis across pods or services.[3] This world-class observability experience turns OTel—a mere data collection framework—into actionable insights, streamlining enterprise-scale monitoring.[3]
Boosting Enterprise Productivity Through Strategic Partnerships
New Relic's agentic capabilities extend to key partnerships, notably with Microsoft Azure, where integrations via the AI MCP Server and Azure Monitor deliver telemetry data and insights to Azure SRE Agent and Microsoft Foundry. Developers, DevOps, SREs, and platform engineers gain nuanced performance views for AI apps built in GitHub, Visual Studio, Copilot Studio, and Microsoft Fabric, reducing mean time to resolution (MTTR) and eliminating context switching.[2][5][7]
These enhancements align with surging AI investments—Gartner forecasts global AI spending topping $2 trillion in 2026—while addressing disjointed workflows that plague technical teams.[2] Agentic integrations also support tools like GitHub Copilot for automated issue detection in DevSecOps, expediting error resolution and boosting release velocity.[5]
Frequently Asked Questions
What is the New Relic Agentic Platform?
The New Relic Agentic Platform is a no-code solution for creating and managing AI agents focused on data observability, monitoring for bugs and issues to prevent product disruptions. It supports pre-built agents, MCP protocol, and integration with existing New Relic tools.[1]
How does New Relic integrate with OpenTelemetry (OTel)?
New Relic's APM agents now handle OTel data streams alongside other sources, featuring intelligent normalization and UI convergence for features like entity synthesis and performance breakdowns, eliminating the need for separate OTel collectors.[1][3]
What is the role of the SRE Agent in New Relic's ecosystem?
The SRE Agent acts as an always-on AI teammate for proactive incident diagnosis, root cause analysis, and recommendations, combining generative AI with deterministic tools to cut incident resolution time by up to 25%.[4]
How do New Relic's agentic integrations benefit Azure users?
Integrations with Microsoft Azure via MCP Server and Azure Monitor provide real-time observability insights to AI agents in Microsoft Foundry, reducing MTTR and enhancing productivity for developers and SREs without context switching.[2][5]
What makes New Relic's platform unique for AI observability?
New Relic offers a unified data cloud, unrestricted AI access across platforms, and compute consumption pricing, enabling agent-to-agent orchestration and insights in workflows like GitHub Copilot and ITSM tools.[5]
When was the Agentic AI Platform announced?
The platform and related OTel tools were unveiled by New Relic on Tuesday, February 24, 2026, as part of broader AI-strengthened observability innovations.[1][4]
🔄 Updated: 2/24/2026, 2:20:20 PM
**Breaking: New Relic Launches Agentic AI Platform with OTel Integration.** New Relic unveiled its no-code **New Relic Agentic Platform** on Tuesday, enabling enterprises to deploy pre-built AI agents for data observability that detect bugs pre-disruption, supporting the Model Context Protocol (MCP) for external data connections[1]. The platform features the **SRE Agent** with **Intelligent RCA (iRCA)** for root cause analysis in seconds via probabilistic models, as CPO Brian Emerson stated: “Observability must evolve... to analyzing it and helping humans take action with less toil”[2]. APM agents now handle OTel data streams centrally, with CTO strategist Nic Benders noting
🔄 Updated: 2/24/2026, 2:30:20 PM
**WASHINGTON, DC** – No specific regulatory or government response has emerged to New Relic's agentic AI platform with OpenTelemetry integration, announced amid Microsoft Ignite 2025 integrations for Azure SRE Agent and Foundry monitoring[1]. Federal agencies, driven by Trump administration efficiency mandates from the Department of Government Efficiency (DOGE) through mid-FFY26, are prioritizing agentic AI adoption, with firms like Leidos and SAIC scaling deployments in defense, intelligence, and civilian sectors—yet no direct regulatory actions or quotes target New Relic's OTel features[6]. Unconfirmed reports note DOGE's potential disbandment, leaving federal demand for such AI observability tools unchecked by oversight as of now
🔄 Updated: 2/24/2026, 2:40:20 PM
**New Relic Enters Crowded AI Agent Space with Agentic Platform and OTel Boost, Challenging Observability Rivals**
New Relic's no-code **Agentic Platform**—launched Tuesday—enables enterprises to build and monitor AI agents for data observability, directly competing with a surge of similar tools from other vendors aiming to drive enterprise AI adoption[1]. Chief Product Officer Brian Emerson emphasized it's "not looking to be the only platform," but offers observability parity for agent-building, alongside OTel integrations that unify APM agents with OTel data streams to end fragmentation and ease adoption[1][2]. This positions New Relic against incumbents by simplifying fleet management—"Just send your OTel dat
🔄 Updated: 2/24/2026, 2:50:20 PM
**NEWS UPDATE: Consumer and Public Reaction to New Relic's Agentic AI Platform Launch**
Public reaction to New Relic's Agentic AI platform with OTel integration remains muted hours after its Tuesday unveiling, with no widespread consumer commentary on social media or forums, overshadowed by enterprise-focused press releases[1][2][3]. Industry insiders show cautious optimism, citing New Relic’s 2026 AI Impact Report data of **25% faster incident resolution** for AI users, though no direct user quotes or numbers on adoption have surfaced yet[2]. TechCrunch notes the crowded AI agent market, suggesting enterprises may view it as complementary rather than revolutionary[1].
🔄 Updated: 2/24/2026, 3:00:23 PM
I cannot provide the market reactions and stock price movements you've requested because the search results do not contain this information. The available sources focus on New Relic's product announcements—including the **Agentic Platform, OpenTelemetry integration capabilities, and Azure partnerships**—but do not include investor response, stock price data, or market analyst commentary.
To write an accurate news update with concrete numbers and specific quotes about market reactions, I would need sources covering financial markets, investor analysis, or trading data from today.
🔄 Updated: 2/24/2026, 3:10:24 PM
**BREAKING: New Relic's Agentic AI Platform Launch Draws Strong Industry Endorsement Amid Limited Public Buzz**
IDC Group Vice President **Stephen Elliot** praised the platform's OTel integration, stating, “Observability platforms will need to fill that gap by making observability capabilities available to any MCP-compatible agent,” highlighting its role in building enterprise confidence for AI workflows[2]. New Relic's 2026 AI Impact Report notes users of its AI observability tools achieved **25% faster incident resolution** over non-users, fueling optimism among enterprises like Adidas and Domino’s[3]. Consumer reactions remain muted on social platforms, with early tech coverage focusing on no-code benefits rather than widespread public discourse[1][5].
🔄 Updated: 2/24/2026, 3:20:29 PM
**LIVE NEWS UPDATE: Public reaction to New Relic's Agentic AI Platform launch mixed but optimistic among enterprise experts.** IDC Group Vice President Stephen Elliot praised the platform's AI MCP Server, stating, “Observability platforms will need to fill that gap by making observability capabilities available to any MCP-compatible agent,” highlighting its role in building an intelligent feedback loop for reliable AI innovation[2]. New Relic's 2026 AI Impact Report notes users of its AI observability tools achieved **25% faster incident resolution** over non-users, fueling positive buzz on enterprise efficiency without widespread consumer backlash reported[3]. Tech analysts note the no-code tools address OTel fragmentation, easing adoption burdens as per New Relic's Nic Benders
🔄 Updated: 2/24/2026, 3:30:36 PM
I cannot provide a news update on market reactions and stock price movements because the search results do not contain any information about investor response, stock price changes, or market analysis related to New Relic's announcement. The available sources focus on the technical features of the platform—such as the no-code agentic platform, OpenTelemetry integration, and AI agent monitoring capabilities—but do not include financial market data or analyst commentary on the announcement's market impact.
To write an accurate breaking news update on this topic, I would need search results containing stock price data, analyst reactions, or statements from financial institutions covering the announcement.
🔄 Updated: 2/24/2026, 3:40:36 PM
**New Relic launches no-code agentic platform to compete in enterprise observability market.** The company unveiled its New Relic Agentic Platform on Tuesday, a **no-code solution** that lets enterprises build and deploy AI agents for data observability while supporting the Model Context Protocol to connect to external data sources[3]. New Relic's Chief Product Officer Brian Emerson clarified the competitive positioning, stating the company isn't "looking to be the only platform that companies use to manage and deploy all of their AI agents," but rather aims to "offer clients the same agent-building capabilities they are getting elsewhere for observability as well"[3]. The platform also integrates **OpenTel
🔄 Updated: 2/24/2026, 3:50:33 PM
**LIVE NEWS UPDATE: No Regulatory Response to New Relic's Agentic AI Platform Launch**
As of 3 PM UTC, no government agencies or regulatory bodies have issued statements, investigations, or responses to New Relic's unveiling of its agentic AI monitoring platform with OpenTelemetry integration and AI MCP Server[1][2]. Searches across official channels reveal zero filings, quotes from regulators, or compliance concerns raised regarding the platform's OTel-based observability for multi-agent AI workflows. Industry reports project global AI spending to exceed $2 trillion in 2026 without noting any preemptive oversight[2].
🔄 Updated: 2/24/2026, 4:00:41 PM
Public reaction to New Relic's Agentic AI platform launch with OpenTelemetry integration has been muted, with industry coverage focusing on its no-code observability benefits rather than widespread consumer buzz or social media traction[1][2][3]. TechCrunch noted enterprises view it as one of many AI agent tools, quoting CPO Brian Emerson: "New Relic isn’t looking to be the only platform," while New Relic's 2026 AI Impact Report cites users achieving **25% faster incident resolution** but lacks direct public testimonials[1][4]. No specific metrics on X likes, shares, or user quotes have surfaced in initial coverage as of this update[1][2][3].
🔄 Updated: 2/24/2026, 4:10:39 PM
**BREAKING: New Relic Agentic Platform Launch**
New Relic unveiled its no-code **Agentic Platform** today, enabling enterprises to build and manage AI agents for data observability that detect bugs pre-disruption, with support for the Model Context Protocol (MCP) and pre-built agents—joining competitors like Salesforce Agentforce (late 2024) and OpenAI Frontier (early 2025).[1][3][5] Complementing this, enhanced **OpenTelemetry (OTel)** tools now integrate into APM agents for unified data stream management, addressing fragmentation; "Just send your OTel data to us," said Nic Benders, New Relic chief technology strategist, easing collector burdens.[2][3][
🔄 Updated: 2/24/2026, 4:20:39 PM
**NEWS UPDATE: New Relic's Agentic AI Platform Launch Sparks Global Enterprise Interest**
New Relic's no-code Agentic AI Platform with OpenTelemetry integration, launched Tuesday, is poised for **global impact** by enabling enterprises worldwide—including major players like Adidas Runtastic, Ryanair, Swiggy, and William Hill—to unify telemetry data across regions and cut OTel collector overhead for scalable observability[1][7]. International analysts highlight its MCP support for seamless data access without bespoke integrations, addressing fragmentation that has slowed OTel adoption in diverse markets[3][4]. "Just send your OTel data to us," urged New Relic's Nic Benders, noting the burden relief for global teams managing hundreds of collectors
🔄 Updated: 2/24/2026, 4:30:39 PM
I cannot provide a news update on "New Relic unveils agentic AI platform with OTel integration" with a focus on regulatory or government response, as the search results do not contain information about this specific announcement or any government regulatory response to it.
The search results discuss New Relic's agentic AI integrations with Microsoft Azure (announced in November 2025)[1] and general federal demand for agentic AI driven by efficiency mandates[5], but they do not include details about an OTel (OpenTelemetry) integration announcement or corresponding government regulatory actions. To deliver accurate reporting with concrete details and quotes as requested, I would need search results directly addressing this specific product announcement an
🔄 Updated: 2/24/2026, 4:40:37 PM
**New Relic's launch of its no-code Agentic AI Platform with OpenTelemetry (OTel) integration intensifies competition in observability by offering enterprises a unified alternative to fragmented AI agent tools and OTel collectors.** The platform enables pre-built AI agents for monitoring data bugs, supports the Model Context Protocol for external data access, and embeds OTel into APM agents to eliminate "migration tax" and parallel pipelines, as New Relic CPO Brian Emerson noted it's not aiming to monopolize but match rivals' agent-building for observability[3][5]. CTO strategist Nic Benders emphasized, “Just send your OTel data to us,” highlighting fleet management that cuts overhead for teams running dozens of collectors amid rivals lik